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October 2021

Fred Auzenne on How Does Six Sigma Education Helps Organizations Grow and Make Profit

Most organizations, these days, worry about only two things – productivity and quality. As both these factors influence the business’ overall performance and cost, it’s an excellent discussion to take advantage of six sigma education that can help organizations gain competitive advantages in almost every industry says Fred Auzenne. Here we have mentioned how organizations can benefit from sigma training irrespective of their industry or size. Cost reduction Overall operational cost and risks are significant factors that contribute to the profit or loss of an organization. By eliminating some risks, the operating cost can be significantly reduced. Employees with six sigma certifications can provide firms with a road map that minimizes the exposure to risks and help organizations efficiently deliver their service or product. It also includes inspection costs, costs of reworks, and customer satisfaction. This will help you in adding a huge sum into ROI and giving you resources for adding more effective training plans to your business. Efficiency With six sigma, both big and small firms can improve the efficiency of the entire process, including the delivery of the process output and on-time product delivery. Organizations can also take advantage of six sigma to reduce the number of… Read More »Fred Auzenne on How Does Six Sigma Education Helps Organizations Grow and Make Profit

Fred Auzenne Explains Why Sales & Services Executives Need Customer Service Training

Managing sales in an organization require a lot of effort. From pitching clients to delivering presentations, a sales team needs to spend considerable time and effort in getting better results for the organization says, Fred Auzenne. Even though all these tasks are done regularly, they are anything but simple. As sales are all about creating and building relationships with your customers, you need to understand the dynamics of customer behavior and market trends. To do that, you need to get the best sales and customer service training for your sales team. Here are some of the reasons why you need to seek a sales & customer service training program for your team: ● Revenue generation Undoubtedly, revenue generation is one of the most important aspects of an organization. To bring in more revenue, you have to bring in more customers. As this mostly depends on the sales team, you need to make sure that they have the relevant skills and training to achieve their potential. A training program helps them do just that. In addition to providing theoretical knowledge about various aspects, it allows them to apply this learning directly to the work setting. As a result, you can get… Read More »Fred Auzenne Explains Why Sales & Services Executives Need Customer Service Training